Privacy Policy

Last updated: 18 June 2026

AwajLabs (“we”, “us”, “our”) builds and operates the mobile applications Shuno and NewsCap BD (the “Apps”) and the website awajlabs.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our Apps or website, you agree to this policy.

1. Information we collect

• Account information. If you create an account or sign in (including with Google), we receive your name and email address to identify your account.
• Usage data. We collect basic, non-identifying app-usage information — such as which content is played or read and app performance/diagnostic data — to improve our products.
• Listening & reading activity. Your in-app history (what you’ve listened to or read) may be stored on your device and, where you are signed in, associated with your account to power features like history and recommendations.
• Device information. Standard technical details (device type, operating system, app version) used for compatibility and troubleshooting.

We do not sell your personal information.

2. How we use information

• To provide, maintain, and improve the Apps and their features.
• To personalise content such as your feed, history, and recommendations.
• To send important service notifications (for example, breaking-news alerts you opt into).
• To monitor performance, prevent abuse, and keep the service secure.

3. Service providers

We use trusted third-party infrastructure to run our services, including Google Cloud Platform and Firebase (authentication, database, storage, and messaging). These providers process data on our behalf under their own security and privacy commitments. News content is sourced from publicly available Bangladeshi news publishers.

4. Data retention

We keep account and usage information only as long as needed to provide the service or as required by law. You may request deletion of your account and associated data at any time (see “Your rights”).

5. Your rights

You may request access to, correction of, or deletion of your personal data, and you may withdraw consent or close your account at any time. To make a request, email ataur@awajlabs.com and we will respond within a reasonable period.

6. Children’s privacy

Our Apps are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us data, please contact us and we will delete it.

7. Security

We use industry-standard measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by the “Last updated” date above and, where appropriate, communicated in the Apps.

9. Contact us

For any privacy questions or requests, contact us at ataur@awajlabs.com.
AwajLabs · Dhaka, Bangladesh.

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